1940s SKYLINE OF BUSINESS DISTRICT OF HOUSTON TEXAS FROM CITY HALL
80 years of customer service
TSP Manufacturing is a premiere producer of specialty engineered fasteners and components, and a provider of Supply Chain Programs including Vendor Managed Inventory to the Original Equipment Manufacturers in the Oil and Gas Industry. We have been in business for over 80 years, producing and distributing products of the highest quality and committed to providing world-class customer service to ensure lower total cost of ownership. At TSP Manufacturing, we are partners in production with our customers.
AN API MONOGRAM LICENSED MANUFACTURER ISO
80 years of customer service
Take a tour of our timeline
MEET OUR LEADERSHIP:
Lester Burgess, Vice President of TSP Manufacturing, has been with the company for 20 years. He has over 40 years’ experience in manufacturing management, metallurgy and quality assurance. Lester chairs ASTM Subcommittee A01.13 on Steel Testing and ASTM Section A01.22.01 on Bolting. He is Vice-Chair of API Subcommittee 21 on Materials and technical lead for API Specifications 20E and 20F. He has authored numerous material and test specifications. Lester is an ASTM Fellow and currently serves as President of the Association of Wellhead Manufacturers (AWHEM). Lester is an American Society for Quality (ASQ) Certified Quality Engineer and sits on the Accreditation Council of the American Association for Laboratory Accreditation (A2LA). Lester is the recipient of many industry awards including the highest award of the ASTM Steel Committee - The Founding Committee Award. Lester studied metallurgy at the University of Rhode Island and holds a BS in Economics (statistics) and MBA from the University of Houston. Lester is an avid reader, musician, and enjoys athletics, especially competing in sprint triathlons.
As Sales Manager, Christina Buchanan provides knowledge of fasteners and engineered components along with high-levels of professional customer service to equipment manufacturers in the Oil and Gas Industry.
Christina and the entire Sales Team value the practice of a "customer first" approach in responding to every request with a high sense of urgency and an understanding that all calls are important in producing high customer satisfaction. She believes in training and motivating her Team members and inspiring them to serve customers at every opportunity. Christina has more than 20 years' experience in customer service, including management positions in the retail industry and has been with TSP Manufacturing for over 12 years.
Business Development Manager
As Business Development Manager, Aaron Oliver leads TSP Manufacturing's customer relations with both new and existing customers. He is responsible for executing the company's account development strategy by connecting client production planning to TSP Manufacturing corporate supply programs. He is an innovative business leader with demonstrated success in management, business development, direct sales, product line identification, marketing communications, and the capturing of master service agreements on a global basis.
Aaron has over ten years of success in fasteners, engineered parts and components and delivering world-class performance to top tier Oil & Gas OEMs. Central in Aaron's presentations to our clients is that not all fasteners are created equal, a driving point that distinguishes TSP Manufacturing as a specialized source of engineered components of the highest quality, properly certified and delivered on time.
Supply Chain Engineering & Logistics Manager
Gabrielle Hein is the Supply Chain Engineering and Logistics Manager. She works with all departments at TSP Manufacturing adding value to process improvement, supply chain program evolution, and project management. After spending several years in the industry working directly with customers, Gabrielle knows what it takes to become a true supply chain partner within TSP Manufacturing's target market.
Gabrielle has helped TSP Manufacturing secure preferred vendor/supply chain partner status with several major Oil & Gas OEMs. In addition to streamlining processes within TSP Manufacturing, she has been instrumental in developing best practice processes within TSP Manufacturing customer organizations. Gabrielle holds a Bachelor of Science in Mechanical Engineering from Baylor University.
Quality Assurance Manager
Maria Chaves leads TSP Manufacturing's Quality Department. She is responsible for oversight of the QA Documentation and Inspection group, which ensures that all products released from TSP Manufacturing meet customer specifications and comply with all necessary regulatory requirements. Her exposure to the fastener and Oil and Gas industry for more than 10 years helped her appreciate the importance and crucial role of Quality. She believes that Quality professionals serve as the conscience of the organization and as champions for change and continual improvement–and that every effort that helps that cause provides value.
Previously, Maria worked as Quality Engineer and as Senior Quality Facilitator, Quality Management System Auditor, and Trainer. Maria is a certified ISO 9001 Auditor. She has contributed to several continuous improvement projects and Kaizen events that streamlined processes to make them more robust and effective. Maria holds a Bachelor of Science degree in Marine Biology from Xavier University in the Philippines.
Christopher Smith is responsible for complete supply chain development, purchasing, inventory, outside processing, and warehouse operations. Christopher joined TSP Manufacturing in 2011 as Purchasing Manager, bringing more than 22 years of sales and purchasing experience in the specialized fastener manufacturing industry.
Information Systems / Accounting Manager
Randy Boatright is the Information Systems Manager and works in every aspect of TSP Manufacturing to make sure the ERP system and processes are functioning as planned. He has been a dedicated employee of TSP Manufacturing for over 38 years.
Randy has extensive training and experience in TSP Manufacturing's systems and knows the importance of staying current with technology and providing TSP Manufacturing employees the best tools available to service the customer. He works closely with the other Department Managers to create and streamline the processes to better reach their department goals and allows employees to optimize their job performance in the delivery of excellent customer service.